Andrew Pitcher
User Experience Designer
Working collaboratively to focus on user outcomes using research, testing and innovative design.
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End to end journey: Align with user needs by identifying goals and pain points using empathy maps, scenarios and research including in-depth interviews and contextual inquiries.
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Persona Creation: Lead persona creation to optimize user journeys, develop site maps and construct wireframes enabling effortless navigation.
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Information Architecture: Incorporate IA methods to help users find information and complete tasks using labeling, navigation and search systems.
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Usability Testing: Participate in all phases of usability testing in lab and remote settings.
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Prototyping: Validate design concepts in various states of fidelity, allowing for iterative design with rapid feedback.
01 SKills
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Figma
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Adobe Creative Suite
85%
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HTML & CSS
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User Personas
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Journey Mapping
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Wireframing
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Prototyping
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Information Architure
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Design Systems
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Design Thinking
03 Experience
2018 - Current
Nelnet Diversified Solutions
UX Design Lead
Velocity Consumer Loans
Velocity Originations Backoffice
Unifi Design System
Business Continuity Management Suite
Senior Designer
Federal Loans
2004-2005
2012-2018
IBM Talent Managment
UX Design Lead
Assess on Marketplace Design
360 Response Rate
Survey Authoring
Employee Voice Reporting
Email Manager
OrgMapper
Kenexa
Software Designer
Viewpoint Survey Dashboard
Employ Engagement Survey Administration
Scorecard Action Planner
CONTACT
I'd love to hear from you. I'm always interested in extending my knowledge of design and creating amazing user experiences.
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Cell: 1-402-580-4769
